Using Mystery Clients
A sensational tool to get your team on the ball and improving customer service while providing the salon owner/manager with invaluable feedback about service levels in the salon. This resource includes a comprehensive Mystery Client Report document and complete instructions as to how to present the concept to your team so as to have the maximum positive impact.
PLEASE NOTE THAT YOU WILL RECEIVE AN EMAIL CONFIRMATION OF YOUR ORDER.
WHEN THAT IS RECEIVED YOU SHOULD USE YOUR LOG IN DETAILS TO LOG IN ON THE YOUR COACH SHOP SITE.
GO TO ‘ACCOUNT’ ‘MY ORDERS’ ‘DOWNLOADS’ AND YOU WILL SEE A LINK(S) TO A PDF DOCUMENT FOR
YOU TO PRINT YOURSELF OR AN MP3 TO DOWNLOAD.
WE DO NOT SEND A PRINTED DOCUMENT OR A CD RECORDING.