September Business Tips
This month I cover: A success story Charging for client services Measure everything Great managers do 3 things every day…
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August Business Tips
This month I cover: Tips for interviewing Recommended education Need help motivating your team Faye’s biggest focus for the month…
July Business Tips
This month I cover: Selling your business, what happens to your lease Planning for the next 6 months Beauty expo…
June Business Tips
This month I cover: Upcoming education Managing your no shows New client courtesy calls End of financial year Price quoting …
May Business Tips
This month I cover: Retention of your clients and your team What defines great management Education One day incentives Online…
The value you give to your clients
Value is something that is spoken about often in relation to good service in salons. Today’s clients expect value. So…
Understanding the difference between retention and re-booking
I read something recently that I wanted to share. It said that an improvement by 2% in the number of…
Are you missing opportunities?
A friend of mine told me recently that she had just been to Queensland for a holiday and as a…
April Business Tips
Welcome to the April edition of my Business Tips! This month I cover: Marketing and planning Resource for this month Education…
March Business Tips
Welcome to the March edition of my Business Tips! This month I cover: How do you promote your business without…
Respect is a two-way street
I had an interesting conversation with a client a couple of weeks ago that I thought I would share with…
Take ten to start your day!
It is a known fact that if you prepare for something you get a much better result than you otherwise…