Understanding the difference between retention and re-booking
I read something recently that I wanted to share. It said that an improvement by 2% in the number of…
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Are you missing opportunities?
A friend of mine told me recently that she had just been to Queensland for a holiday and as a…
April Business Tips
Welcome to the April edition of my Business Tips! This month I cover: Marketing and planning Resource for this month Education…
March Business Tips
Welcome to the March edition of my Business Tips! This month I cover: How do you promote your business without…
Respect is a two-way street
I had an interesting conversation with a client a couple of weeks ago that I thought I would share with…
Take ten to start your day!
It is a known fact that if you prepare for something you get a much better result than you otherwise…
February Business Tips
Welcome to the February edition of my Business Tips! Read on to find out about a date to add to…
Why aren’t more hairdressers and beauty therapists fully booked?
Who would like to look at their appointment schedule at the beginning of next week and see it fully booked?…
January Business Tips
Welcome to the January edition of my Business Tips! Read on to find out why it’s important to focus on…
How valuable is a receptionist?
My experience has shown me that a receptionist is one of the most valuable people in the salon find out why.