BlogSocial Media & Website Changes for ChristmasOctober 27, 2023If you have a website, you absolutely must update it with your Christmas messages. Perhaps you need a dedicated Christmas…
Business tipsSeptember Business TipsSeptember 17, 2023This month I cover: A success story Charging for client services Measure everything Great managers do 3 things every day…
Business tipsAugust Business TipsAugust 27, 2023This month I cover: Tips for interviewing Recommended education Need help motivating your team Faye’s biggest focus for the month…
Business tipsJuly Business TipsJuly 25, 2023This month I cover: Selling your business, what happens to your lease Planning for the next 6 months Beauty expo…
Business tipsJune Business TipsJune 12, 2023This month I cover: Upcoming education Managing your no shows New client courtesy calls End of financial year Price quoting …
Business tipsMay Business TipsMay 24, 2023This month I cover: Retention of your clients and your team What defines great management Education One day incentives Online…
BlogThe value you give to your clientsMay 3, 2023Value is something that is spoken about often in relation to good service in salons. Today’s clients expect value. So…
BlogUnderstanding the difference between retention and re-bookingMay 3, 2023I read something recently that I wanted to share. It said that an improvement by 2% in the number of…
BlogAre you missing opportunities?May 3, 2023A friend of mine told me recently that she had just been to Queensland for a holiday and as a…
Business tipsApril Business TipsApril 19, 2023Welcome to the April edition of my Business Tips! This month I cover: Marketing and planning Resource for this month Education…
Business tipsMarch Business TipsMarch 28, 2023Welcome to the March edition of my Business Tips! This month I cover: How do you promote your business without…
BlogRespect is a two-way streetMarch 14, 2023I had an interesting conversation with a client a couple of weeks ago that I thought I would share with…