This consultation resource has been developed to train your team to offer outstanding consultations with each and every client.
A valuable training guide for apprentices, new team members and refocusing experienced hairdressers.
What is covered:
- Why we do consultations
- Who should have a consultation
- When a consultation should take place
- How to quote price
- Involving the client in a two-way conversation
- Questions to ask
- When to say “NO”
- Value of a second opinion
- Value of before and after photos
Read on below for more information