Your Business Won’t Change Unless You Change
Imagine you have just bought your salon. You paid a lot of money for your new salon. You are determined…
Business tips
It’s Not the Situation That Matters, It’s How You React to the Situation
The truth is that “stuff” happens in your salon and all around you every single day, good and bad. It…
How Are Your Clients Viewing Your Messages
I am really big on looking at any information that allows you to access your marketing and how it is…
Shake Things Up: Are You Stuck in a Hair Rut?
Owning a salon is an amazing journey, filled with creativity, connection and the joy of making people feel fabulous. But…
Bring on the Good Times
Yes, the best is yet to come. We all know that the first 6 months are usually a bit of…
Are You Ready for the New Financial Year
The new financial year is a great time to make changes in your business, so I thought I would give…
The Difference Between Value and Price
Understanding the difference between value and price is crucial for salons to attract and retain clients in a competitive market…
Time to Refocus
This is good time to step back and review your business. The beginning of a new financial year is here…
Incentives For Your Team
Often salons introduce a staff incentive programme that is linked to achievement and productivity and having introduced it, that is…
Retention Focus
Everyone is interested and excited by new and different things. As consumers we experience this every day. Same old can…
Retention A Must To Get Right
One of my main focus areas with all my coaching clients is the high retention of clients. I read something…
Re-Booking Is A Service But Also About Education
This week I had a conversation with a salon owner who has 3 of her team that had strong re-booking…